Working together

TAP has in place an onboarding program for all the companies that aims to collaborate with TAP. The onboarding process is designed to collect and store information about your company and the products and services you have to offer. Our suppliers must register by completing a registration questionnaire, whose information is subsequently analyzed and recorded in TAP supplier's database.

If you wish to collaborate with TAP, please register and find out more at: Onboarding.

Sourcing process are carried out under the lead responsibility of Procurement Area and with the involvement of the internal customers. The tendering documents (containing specification of the technical proposal and commercial proposal) are prepared by Procurement according to defined standards and with coordination with internal customers. 

The tender documents are sent to the potential suppliers which are selected based on our supplier management program. We may employ multiple selection criteria depending on the internal requirements and market conditions, all aiming to create the best value offer for TAP. All suppliers are treated fairly and without bias during the evaluation and selection process. 

Based on the outcome of the negotiation, of the technical and commercial analysis carried out and of the award criteria previously defined, the Procurement Area will propose the award.

Once awarded, procurement will stablish a contractual agreement between the two parties involved. There are two variations of contractual agreements with TAP. For simple and/or lower value acquisitions, individual contracts are concluded in the form of Purchase Orders based on our Purchase Order General Terms and Conditions (PDF, 176KB, EN). A standard agreement are generally concluded for considerable value/complex acquisitions. These agreements expand on the Purchase Order General Terms and Conditions in terms of content and structure.  

Unless otherwise noted, TAP will issue a Purchase Order, setting out the services or products that are being ordered, the quantity, the agreed price and delivery and payment terms. TAP will ensure that all internal requirements for placing an Order have been met. Please make sure that you as a supplier ask to initiate a Purchase Order as soon as we request you to work with us.

At this stage, the product or service was provided, and the corresponding invoice must be issued.  At TAP, we do not just arrange for a payment, but the invoice must be firstly checked and cleared. 

An invoice can only be quickly and reliably allocated to the corresponding transaction if the order number is shown on the invoice. To ensure a smooth process, referencing a Purchase Order Number is strictly mandatory when invoicing TAP.  

The process is the most efficient if the invoice not only shows the correct number, as well as the items numbers, units, quantities and prices and they perfectly match to those shown in the order and the received goods and/or services logs. In this case, the invoice can be automatically processed without further inquiries and manual corrections. We ask you to make sure you clear up any differences with the contract manager prior to submitting the invoice.

We will assist you in any way to meet our procedures and ultimately optimize the mutual settlement process.